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understanding the dynamics of distrust

August 17, 2014

understanding the dynamics of distrust

Selected reference

Sitkin, S.B. & Stickel, D. (1996). The road to hell: The dynamics of distrust in an era of quality. In Kramer, R.M. & Tyler, T.R. (Eds). Trust in organizations: Frontiers of theory and research. Thousand Oaks, CA: Sage.

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